Mobile Future

Mobile Future Chairman Responds to FCC’s Consumer Billing NPRM

In yesterday’s Open Commission Meeting, the FCC issued a Notice of Proposed Rulemaking seeking comment on rules requiring mobile carriers to provide usage alerts and related information. Mobile Future chairman Jonathan Spalter responded to the decision, stating: 

“Consumers are clearly driving today’s wireless market and we support efforts by the industry, public interest groups and commercial services to provide consumers with meaningful and diverse information about all of the options available to them. We strongly urge the FCC to move forward cautiously with this proceeding and to avoid homogenizing the consumer experience by imposing one size fits all mandates that would limit the rapid evolution in customer care we see in today’s highly competitive wireless marketplace.”