Mobile Future

New Report - Consumers happy with their cell phones

Question: What’s more than 30 percent higher today than it was last year? 

Answer: Consumers’ satisfaction with their mobile phone service  

According to a Consumer Reports survey of more than 50,000 mobile users, fully 60 percent said that they were "completely or very satisfied" with their service, a figure up by a third over last year’s rating.  The survey attributed the improvement to better call quality and more flexible contracts.

With the continued roll-out of cool applications (see here, here and here) and deployment of faster connections, we’ll bet consumer approval continues to go higher in 2009.